mms49 Terms and Conditions

1 General Provisions

mms49 (referred to hereinafter as the "Platform", "we" or "Company") is an online betting and casino platform providing services for players in Bangladesh. These terms and conditions apply to all services, games, promotions, and transactions on the platform.

By accessing this website, creating an account, or using any service, you acknowledge that you have read and fully accepted these terms, our Privacy Policy and Responsible Gaming Guidelines.

These terms and conditions form a binding legal agreement between both parties. If you do not agree with any part of these terms, please refrain from using our platform.

2 Eligibility and Age Requirements

The following conditions must be met to participate on the mms49 platform:

• You must be at least 21 (twenty-one) years of age. We strictly prohibit participation by minors.
• The identity information you provide must be completely truthful and accurate.
• You must operate a single account in your own name and for your own use.
• The payment method used on the account must be registered in your own name.
• You confirm that online gambling is not legally prohibited in the jurisdiction where you reside.

mms49 may request a copy of an identity card, national ID, or passport for age verification at any time in cases of suspicion. The account may remain restricted until verification is complete.

3 Account Registration and Management

3.1 Registration Process

To create a valid account you must provide accurate and complete personal information. Each individual may create only one account. Creating multiple accounts will be considered a violation of the terms and all accounts may be immediately closed.

3.2 Account Security

You are solely responsible for keeping your account password and login details completely confidential. You are fully responsible for any activity carried out under your account. If you suspect that a third party is using your account, notify our support team immediately.

3.3 Identity Verification (KYC)

mms49 may request documents at any time to verify your identity, address, and payment method. If the required information is not provided, we may be unable to process withdrawals. This verification process helps prevent fraud and money laundering.

4 Deposits and Withdrawals

4.1 Deposit Terms

• Minimum deposit amount: ৳300 (applicable for all methods).
• Accepted payment methods: bKash, Nagad, Rocket, bank transfer.
• The account used for deposits must be registered in your own name.
• Deposits made through or on behalf of a third party are not accepted.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 30 minutes to 3 hours.
• Verification may be required before a withdrawal request is processed.
• Withdrawals are only permitted to the same payment method used for the deposit.
• The applicable wagering requirements must be met before bonus funds can be withdrawn.

4.3 Technical Issues

mms49 is not liable for delays caused by technical problems or network failures during a transaction. However, if you notify our support team of such issues, we will assist to the best of our ability.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to a maximum of ৳8,000. This bonus is given only once and applies only to the account making the first deposit.

5.2 Wagering Requirements

To withdraw the welcome bonus, the bonus amount must be wagered 10 (ten) times. For example, if you receive a ৳2,000 bonus, you must place a total of ৳20,000 in bets before withdrawing. There is a set time limit to meet the wagering requirements — if the requirements are not met within the specified number of days after receiving the bonus, the bonus may be cancelled.

5.3 Bonus Usage Rules

• Not all games can be played with bonus funds; certain games may be excluded from bonus use.
• It may not be possible to activate a new bonus while another bonus is active.
• mms49 reserves the right to forfeit a bonus if fraudulent or irregular betting patterns are detected.
• Separate terms and conditions apply to VIP cashback and other promotions.

5.4 VIP Program

The mms49 VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback is available at each tier — up to 0.3% at Bronze, up to 0.6% at Silver, up to 0.9% at Gold, and up to 1.2% at Platinum. You can advance to a higher tier through regular active play.

6 Betting and Gaming Rules

6.1 General Gaming Rules

All games on mms49 are verified and produce fair results. The outcome of each game is determined impartially using Random Number Generator (RNG) technology. No player or third party can influence these outcomes.

6.2 Cancelled and Void Bets

mms49 reserves the right to cancel a bet if it is affected by a technical error, data discrepancy, or software issue. In such cases the original bet amount will be refunded. Abnormal winnings arising from an obvious programming error will not be considered valid.

6.3 Special Sports Betting Rules

For sports betting, official results will be considered final. If a tournament or match is postponed, abandoned, or rescheduled, the related bets may be cancelled and the original bet amount will be refunded.

7 Prohibited Activities

The following activities are strictly prohibited and if detected will result in the account being immediately closed:

• Creating multiple accounts to claim bonuses or promotions.
• Using bots, automated software, or artificial intelligence to play games.
• Money laundering or transacting with funds from illegal sources.
• Unauthorised access to or hacking of another player's account.
• Intentionally exploiting system vulnerabilities or errors.
• Threatening, harassing, or abusive behaviour toward other players.
• Collusion or organised fraud.
• Using a third party's account payment method.

If fraudulent activity is detected, all winnings will be forfeited and the relevant authorities may be notified.

8 Fund Security

mms49 keeps player funds completely secure. All financial transactions are protected using SSL encryption technology. Player funds are kept entirely separate from the company's operational funds.

Arrangements are in place to keep player funds protected even in the event of financial difficulties for the company. If access to an account is disrupted due to a technical or operational issue, our support team will assist in resolving it.

9 Privacy and Data Protection

mms49 gives the highest importance to the collection, storage, and processing of your personal information. Detailed information about our data protection practices can be found on our Privacy Policy page.

We never sell your information to third parties. However, information may be provided to the relevant authorities where required by legal obligation. Information necessary for payment processing may be shared securely with payment partners.

10 Responsible Gaming

mms49 firmly believes in responsible gaming. We always encourage players to play within their means. Play for entertainment — not as a way to solve financial problems.

Players can activate the following protective measures on their account:

• Setting daily, weekly, or monthly deposit limits.
• Temporary break (cooling-off period).
• Self-exclusion — temporary or permanent.
• Setting betting limits.

Visit our Responsible Gaming page for more information. If you notice signs of problem gambling, contact us immediately.

11 Account Suspension and Closure

11.1 Account Closure by mms49

mms49 may suspend or permanently close an account without notice in the following circumstances:

• Violation of any clause in these terms and conditions.
• Providing false information or identity fraud.
• Fraudulent activity or use of bots.
• Transactions suspected of money laundering.
• Due to legal obligations.

11.2 Account Closure by the Player

You may close your account at any time by contacting our support team. Before closing the account, we will ensure that all valid funds have been withdrawn.

12 Limitation of Liability

mms49 is not liable for the following:

• Interruption to gameplay due to internet disconnection or network problems.
• Errors or delays by third-party service providers.
• Unexpected technical outages or server downtime.
• Issues with the player's own device or software.
• Losses resulting from unauthorised third-party access to an account.

If a game result is affected by a technical reason, the full bet amount for that game will be refunded. In any circumstance, the maximum liability of mms49 is limited to the original bet amount.

13 Dispute Resolution

For any dispute or complaint, please contact our customer support team first. We will do our best to resolve the issue within 72 hours.

If the matter is not resolved through customer support, it will be escalated to mms49 management level. The relevant funds may be temporarily held while the dispute resolution process is ongoing. In all disputes, the final decision of mms49 will be considered binding.

For any claim regarding betting results, mms49's server logs and game records will be considered the final evidence.

14 Changes to Terms and Conditions

mms49 reserves the right to modify or update these terms and conditions at any time. For significant changes, a notification will be sent to the registered email address or posted on the platform.

If you continue using the platform after any changes, you will be considered to have agreed to the new terms and conditions. You are therefore advised to visit this page regularly. You can check the "Last Updated" date at the top of the page to stay informed about recent changes.

15 Contact & Support

For any questions or clarifications regarding these terms and conditions, please contact us:

• Live Chat: 24/7 live chat support in Bengali is available.
• Email: [email protected]

Our support team is available 7 days a week, 24 hours a day to serve you. Feel free to contact us for any issue or question — we are always happy to help you.

You can also find answers to common questions on our FAQ page. Visit our About Us page to learn more about our platform.